How to Book Umrah and Rawdah Permits Online via Nusuk App (Updated)

Under regulations managed by the Ministry of Hajj and Umrah, entering the Mataf area for Umrah at Masjid Al-Haram in Makkah and praying inside the Noble Rawdah (الروضة الشريفة) at the Prophet's Mosque in Madinah requires an authorized electronic permit. This reservation system regulates crowd capacity to ensure peaceful, organized access for all pilgrims.

Permit reservations are completely free of charge and managed exclusively through the Nusuk (نسك) mobile application (formerly known as Eatmarna).

Step-by-Step: How to Reserve an Umrah Permit on Nusuk

1. Download the official Nusuk App from the Apple App Store or Google Play Store.
2. Open the app, select your language, and tap New User.
3. Select your identity category:
   • Citizen / Resident: Enter your 10-digit Iqama Number and Absher password.
   • Visitor / Tourist: Enter your Passport Number, Visa Number, and Nationality.
4. From the home dashboard, tap on Umrah (أداء عمرة).
5. Select the main applicant and check any accompanying family members registered under your ID.
6. The calendar will display crowd capacity:
   • Green: Light crowd (Best availability).
   • Yellow / Orange: Moderate crowd.
   • Red: Heavy crowd / Fully booked.
7. Select your date and preferred time window (slots run every 2 to 3 hours around the clock).
8. Agree to the terms and click Issue Permit. An active QR-coded permit is generated in your app.

Important Rules for Praying in the Noble Rawdah

• 365-Day Rule: A permit to pray inside the Noble Rawdah in Madinah is restricted to once every 365 days per individual to give all international and domestic pilgrims an opportunity to enter.
• Separate Timings: Nusuk maintains dedicated, separate time slots for male and female pilgrims. Ensure you select the appropriate gender slot when reserving.